Contact Us

Contact Us – Fast Online Store Support & Customer Service

Have a question about our products or need help with your order? We"re here to help! At Aura  We’re committed to giving you the best online shopping experience from start to finish.

📧 Contact Our Customer Support Team

We aim to reply within 24 hours so you can get quick and helpful customer assistance.

🔍 Order Help, Shipping Questions & Tracking Updates

Need support with an order? To help us respond as quickly as possible, please include:

  • Your full name

  • Order number

  • Email used at checkout

This ensures we can provide accurate shipping updates, order tracking information, and timely solutions.

↩️ Returns, Exchanges & Refund Requests

For easy returns and exchanges, visit our Returns & Refunds page.
If you need help starting the process, our team will guide you step-by-step to ensure a smooth return experience.

🤝 Wholesale, Collaborations & Business Inquiries

For brand partnerships, influencer collaborations, or wholesale opportunities, please contact us at:
collab@[yourstore].com

We welcome business inquiries, bulk order requests, and brand partnership proposals.

💬 Your Satisfaction Is Our Priority

We’re here to help with anything you need—product details, order assistance, or general questions. Reach out to us anytime for trusted customer support and a seamless shopping experience. 


“Thank you for choosing us. We’re honored to be part of your shopping experience.”