Contact Us
Contact Us – Fast Online Store Support & Customer Service
Have a question about our products or need help with your order? We"re here to help! At Aura We’re committed to giving you the best online shopping experience from start to finish.
📧 Contact Our Customer Support Team
We aim to reply within 24 hours so you can get quick and helpful customer assistance.
🔍 Order Help, Shipping Questions & Tracking Updates
Need support with an order? To help us respond as quickly as possible, please include:
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Your full name
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Order number
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Email used at checkout
This ensures we can provide accurate shipping updates, order tracking information, and timely solutions.
↩️ Returns, Exchanges & Refund Requests
For easy returns and exchanges, visit our Returns & Refunds page.
If you need help starting the process, our team will guide you step-by-step to ensure a smooth return experience.
🤝 Wholesale, Collaborations & Business Inquiries
For brand partnerships, influencer collaborations, or wholesale opportunities, please contact us at:
collab@[yourstore].com
We welcome business inquiries, bulk order requests, and brand partnership proposals.
💬 Your Satisfaction Is Our Priority
We’re here to help with anything you need—product details, order assistance, or general questions. Reach out to us anytime for trusted customer support and a seamless shopping experience.
“Thank you for choosing us. We’re honored to be part of your shopping experience.”